📦 Orders & Shipping – Treandy Touch

At Treandy Touch, we aim to make your shopping experience smooth, reliable, and satisfying — from placing your order to receiving your package.

🛒 Placing an Order

• Orders can be placed directly through our website or social media inbox.

• After placing an order, you will receive a confirmation message with your order details.

• Please double-check product size, color, and design before confirming.

💳 Payment Methods

We accept:

• Online payment via secure gateways (bKash/Nagad/Bank transfer)

• Cash on Delivery (COD) – available for selected areas only

• Full payment may be required for customized or high-value items

🚚 Shipping & Delivery

• Delivery Time: 3–7 business days (depending on location)

• Courier Services: We work with reliable delivery partners to ensure your package reaches you safely

• Tracking: Once shipped, you'll receive tracking information for your order

💰 Shipping Charges

• Shipping cost is based on location and will be clearly mentioned at checkout or during order confirmation

• Any promotional free-shipping offers will be highlighted on product pages or banners

📍 Delivery Areas

We deliver nationwide across Bangladesh
For remote locations, delivery may take slightly longer

⚠️ Important Notes

• Please make sure your delivery address and phone number are correct when placing an order

• In case of delivery delays due to weather, strikes, or courier issues, we will inform you as early as possible

• If the parcel is returned due to unreachable customer or wrong address, re-delivery will require an additional charge